{"id":33649,"date":"2024-01-26T15:46:44","date_gmt":"2024-01-26T07:46:44","guid":{"rendered":"https:\/\/www.hometeamns.sg\/frontline\/?p=33649"},"modified":"2024-04-03T11:00:32","modified_gmt":"2024-04-03T03:00:32","slug":"intern-insights-unveiling-the-heart-of-hometeamns","status":"publish","type":"post","link":"https:\/\/corpstaging.hometeamns.sg\/frontline\/intern-insights-unveiling-the-heart-of-hometeamns\/","title":{"rendered":"Intern insights: Unveiling the heart of HomeTeamNS"},"content":{"rendered":"\t\t
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Three interns reflect on their time at HomeTeamNS, taking us behind the scenes to reveal what goes into making every visitor\u2019s experience both safe and enjoyable.<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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TEXT: MELODY TAN<\/p>

PHOTOS: HOMETEAMNS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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As an intern at T-Play, an indoor playground for kids at HomeTeamNS, Ms Rachel Poh enjoys birthday celebrations the most \u2013 though she is never the birthday girl.<\/p>

Ms Poh, who is studying for her Nitec in Sport Management at the Institute of Technical Education (ITE) West, helps to manage children\u2019s activities and host birthday parties in addition to her other duties at T-Play: Conducting safety briefings, assisting guests with their enquiries and handling day-to-day operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ms Rachel Poh helps manage children\u2019s activities and host birthday parties, and derives joy from ensuring every child\u2019s birthday is unforgettable.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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During one party, where she was doing her utmost to ensure her young guests were having a great time at T-Play, she was touched to find her efforts recognised with a slice of cake offered by the birthday child.<\/span>
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\u201cI find joy in my internship because it pushes me out of my comfort zone, allowing me to engage with diverse groups of kids in a work environment,\u201d she reflected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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HELPING TO MAKE THE GYM A HOME FOR MEMBERS<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Ms Poh\u2019s fellow interns Muhammad Izuan from ITE East and Jordan Oh from ITE West \u2013 who are both enrolled in the Nitec in Sport Management programme as well \u2013 agree that their internships at HomeTeamNS have been enjoyable and educational.<\/p>

Mr Izuan, an intern at Fitness Workz Garage at HomeTeamNS Bedok Reservoir, said that working at HomeTeamNS \u201cfeels like being home\u201d.<\/p>

\u201cEveryone, from my colleagues to supervisors, is super friendly, making me feel like I\u2019m part of the team,\u201d he explained. \u201cThe comfort they offer while I\u2019m working fills me with energy and confidence, helping me give my best every day. I\u2019m grateful for the support I receive from each one of them.\u201d<\/p>

His responsibilities include conducting group fitness classes for members and visiting guests, as well as ensuring that the gym remains a secure and welcoming space for members daily.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Armed with a friendly smile, Mr Muhammad Izuan helps create a supportive environment through his interactions with guests.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For gym users who are uncertain about how to use the equipment or those who need advice on their exercise routines, Mr Izuan suggests seeking assistance from Fitness Workz Garage employees like himself.<\/p>

\u201cWe\u2019re here with a friendly smile to offer a helping hand and share tips. It\u2019s our responsibility to assist and make sure everyone feels comfortable and confident, creating a supportive fitness community.\u201d<\/p>

He considers having chats with gym members as one of his favourite moments at work. \u201cI truly love these talks because they build strong and happy connections,\u201d he said. \u201cThere are countless times when members share stories about their day, and we end up laughing heartily together.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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LOOKING UP TO ROLE MODELS AT AQUA ADVENTURE<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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From organising games to conducting safety briefings, Mr Jordan Oh\u2019s internship has enabled him to hone vital skills and learn to navigate challenging situations.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Learning to work with the public has also been part of Mr Oh\u2019s internship experience at HomeTeamNS Bedok Reservoir\u2019s Aqua Adventure. Besides organising games, he delivers safety briefings and assists with participants\u2019 needs throughout their visit.<\/p>

\u201cWorking at HomeTeamNS equips me with customer service training and teaches me how to handle challenging situations. I\u2019ve learnt the value of teamwork, too. Collaborating with my colleagues has not only enabled me to quickly grasp new concepts but has also propelled us to make substantial progress together.\u201d<\/p>

One memorable event for Mr Oh was a full-time staff member\u2019s last day at work.<\/p>

\u201cHe is normally very strict and stern during operational hours, but on that particular day, he expressed his love working at Aqua Adventure and conducted the games for participants himself when usually the part-timers and interns do it,\u201d he recounted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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NEW YEAR, NEW HOPES AND DREAMS<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The staff member\u2019s care and dedication \u2013 even on his last day \u2013 made an impression on Mr Oh, who hopes to set up his own badminton coaching venture one day.<\/p>

\u201cFrom my time at HomeTeamNS, I\u2019ve learnt strategies to attract and retain customers for the academy I plan to establish,\u201d he said, adding that his new year\u2019s resolution for 2024 is to excel in his modules and continue working on his business ideas.<\/p>

Ms Poh, who aspires to work in the sporting industry, said that her internship has taught her to be persevering and emotionally resilient. \u201cIt\u2019s a fast-paced job which needs multi-tasking at times, as we have an administrative workload in addition to customer service interaction. I\u2019ve learnt to master my emotions, especially during peak periods. It\u2019s a skill that\u2019s significant when it comes to handling overwhelming situations effectively.\u201d<\/p>

Her new year\u2019s resolution is to pursue a lifesaving course and to continue upgrading herself.<\/p>

Similarly, Mr Izuan expressed his desire to continue improving himself in the coming year. \u201cMy big education goal is to get my diploma. Being at HomeTeamNS has taught me to always try my hardest. Even when things get super tough, I won\u2019t give up \u2013 I\u2019m determined to do my best!\u201d<\/p>

He is motivated by the desire to give back to the community, after seeing the efforts made by HomeTeamNS staff when serving members and the public daily.<\/p>

\u201cWhat makes me feel all warm and fuzzy is seeing how much the people at HomeTeamNS care. They\u2019re always working hard to give their best, and their dedication to making things awesome for everyone just makes my heart happy.\u201d\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Like our stories? Subscribe to our\u00a0Frontline Digital newsletters<\/a>\u00a0now! Simply download the\u00a0HomeTeamNS Mobile App<\/a>\u00a0and update your communication preference to \u2018Receive Digital Frontline Magazine\u2019, through the App Settings.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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