{"id":34716,"date":"2024-04-17T08:51:22","date_gmt":"2024-04-17T00:51:22","guid":{"rendered":"https:\/\/www.hometeamns.sg\/frontline\/?p=34716"},"modified":"2024-05-14T10:14:19","modified_gmt":"2024-05-14T02:14:19","slug":"a-closer-look-policing-in-the-digital-age","status":"publish","type":"post","link":"https:\/\/corpstaging.hometeamns.sg\/frontline\/a-closer-look-policing-in-the-digital-age\/","title":{"rendered":"A Closer Look: Policing In The Digital Age"},"content":{"rendered":"\t\t
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A PolCam installed at a HDB block.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Discover how Assistant Watch Officers utilise PolCam to keep Singapore safe.<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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PHOTOS: SINGAPORE POLICE FORCE<\/p>

TEXT: SINGAPORE POLICE FORCE, SOH YING JIE<\/span><\/p>

TEXT: DOMINIC DASS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The Police Operations Command Centre (POCC) of the Singapore Police Force (SPF) plays an essential role in maintaining continuous frontline police operations throughout the nation. Central to its success is the sophisticated Police Camera (PolCam) system, which is crucial for real-time crime management and for elevating operational insight as revealed in this SPF Police Life Magazine<\/em> article<\/a>.<\/p>

Since the first installation in April 2012, PolCam has been instrumental in solving over 7,500 crime cases, contributing to safer neighbourhoods across Singapore. With more than 90,000 installed across the island’s public spaces, PolCam not only bolsters the POCC’s capabilities in managing incidents as they occur, but also heightens situational awareness.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The POCC can use PolCam footage to identify subjects near the vicinity of a reported crime, and then share this information with officers on the ground. <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Looking ahead, the SPF plans to expand PolCam coverage across more locations island-wide, such as commercial, entertainment, and recreational areas with high footfall and crowd congregation, as well as other common areas in residential estates. Over 200,000 PolCam will be deployed by mid-2030s to enhance public safety and security and aid in Police\u2019s investigations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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VIGILANCE BEHIND THE SCREEN<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The success of the POCC is closely linked to the commitment of full-time Police National Service officers, particularly the Assistant Watch Officers (AWOs). These attentive officers function as the SPF’s eyes and ears, diligently overseeing the PolCam system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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SC\/Sgt Abdul Raafiq is a senior AWO who joined the POCC in January 2022. That year, he received the Commissioner of Police\u2019s Team Commendation Award for assisting to solve a case of robbery. PHOTO: Soh Ying Jie<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Special Constable Sergeant (SC\/Sgt) Abdul Raafiq, who serves as an AWO, explains their critical role: \u201cWe use PolCam to conduct \u2018virtual patrolling’ by trawling through live footage to search for any suspicious activities, persons, or commotion. If we spot something concerning, we\u2019ll alert our Watch Officers to dispatch officers to the location.\u201d<\/p>

In addition to their surveillance duties, AWOs handle other critical responsibilities \u201cWe also manage calls on the Police Hotline (1800-255-0000) and generate reports from 995 calls to the Singapore Civil Defence Force when police intervention is needed, like in traffic accidents,\u201d shares SC\/Sgt Raafiq.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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FROM KNOWLEDGE TO COMMAND<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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AWOs undergo a comprehensive training programme encompassing theoretical lessons and practical sessions. SC\/Sgt Raafiq elaborates on their training journey, \u201cWe start with several weeks of theory lessons and training conducted by our Training Officer. This deep dive covers the PolCam system, its capabilities, and all relevant Police procedures.\u201d<\/p>

Following their theoretical training, AWOs engage in a week-long intensive field training under the mentorship of experienced AWOs. This phase allows them to apply their learned knowledge to real-life scenarios, preparing them to work independently, while still receiving support and guidance from their seniors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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SYNERGY IN SURVEILLANCE<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Beyond monitoring through PolCam, AWOs leverage video analytics to aid police operations. \u201cThis helps to expedite the search for missing persons or suspects,\u201d explains Special Constable Corporal (SC\/Cpl) Bryan Lam.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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SC\/Cpl Bryan Lam joined the POCC in April 2022. He received the POCC Commander\u2019s Team Commendation Award for helping to identify and track a suspect in an outrage of modesty case. PHOTO: Soh Ying Jie<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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AWOs like SC\/Cpl Lam find their role both challenging and rewarding. \u201cServing as an AWO in the POCC has been an eye-opening and fulfilling\u00a0National Service\u00a0experience,\u201d he says. \u201cBy tapping on the PolCam system, we can better support our officers on the ground and better contribute to the safety of the community.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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As senior AWOs, SC\/Cpl Bryan and SC\/Sgt Raafiq are glad to play their part at the POCC. PHOTO: Soh Ying Jie<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SC\/Sgt Raafiq reflects on the unique aspects of being an AWO. \u201cWe work in a high-tempo environment 24\/7 to ensure the safety and security of Singapore,\u201d he says, adding that the role has helped him develop his patience, attention to detail, and mental resilience. \u201cMost importantly, witnessing the impact of our work has instilled in me a deep sense of purpose!\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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To thank our Home Team Officers for their contributions to the safety and security of Singapore and Singaporeans, eligible Home Team officers, national servicemen, and those serving in the Volunteer Special Constabulary (VSC) and Civil Defence Auxiliary Unit (CDAU), will be given a complimentary one-year HomeTeamNS membership from mid-March 2024. They can also sign their family members up for a complimentary one-year family membership, for them to enjoy the same perks and benefits. Click\u00a0<\/em>here<\/em><\/a>\u00a0and\u00a0<\/em>here<\/em><\/a>\u00a0for details.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Like our stories? Subscribe to our\u00a0Frontline Digital newsletters<\/a>\u00a0now! Simply download the\u00a0HomeTeamNS Mobile App<\/a>\u00a0and update your communication preference to \u2018Receive Digital Frontline Magazine\u2019, through the App Settings.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Discover how Assistant Watch Officers utilise PolCam to keep Singapore safe.<\/p>\n","protected":false},"author":14,"featured_media":38118,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-34716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-in-the-force"],"acf":[],"yoast_head":"\nA Closer Look: Policing In The Digital Age<\/title>\n<meta name=\"description\" content=\"Discover how Assistant Watch Officers utilise PolCam to keep Singapore safe.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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